Customer Care


Orders typically ship the next business day. Orders placed Friday-Sunday will ship on Monday. 

Custom order shipping time is up to two weeks depending on the time of year and availability of blanks. We strive to get them out as soon as possible!



Boutique items purchased from SHOP TEEL are eligible for a full refund if returned within 14 days of receiving. You will have up to 30 days after items have been purchased to exchange for store credit.

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

CUSTOM ITEMS are not eligible for return or exchange. SHOP TEEL is not responsible for any misspelling or incorrect sizes on the customers order. If a mistake is made by the SHOP TEEL team we will gladly remake your order!

Contact Us:

If you have any questions, concerns, or need assistance placing an order please email us at